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Post by M. Hawbaker on Aug 30, 2023 20:59:46 GMT
The company announced in an earnings call earlier this month that it hopes the business will eventually go 100% digital—not just for the ease of monetary transactions, but for other reasons as well. Aside from making it easier for customers to complete impulse transactions at the click of a button, there are other reasons for Taco Bell’s switch to an all-digital operation. Going cashless and making customers order through screens rather than with the assistance of a human being means that Taco Bell can use its technology to suggest additional items to supplement one’s order. Yup, the good old-fashioned upsell, modernized for the digital age. Currently there’s no definitive timeline for when Taco Bell plans to go cashless, but it’s something the company expressly aspires to do. Digital ordering kiosks have already been installed in all Taco Bell stores, which is one piece of the puzzle. Don’t be surprised if someday in the not-too-distant future, your Nachos BellGrande can only be ordered by tapping a cold, hard touchscreen. thetakeout.com/taco-bell-digital-ordering-with-credit-card-go-cashless-1850762020#:~:text=The%20company%20announced%20in%20an,for%20other%20reasons%20as%20well.
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Post by M. Hawbaker on Aug 30, 2023 21:02:13 GMT
I like Taco Bell, but if they do go totally cashless, I will rarely if ever go there.
I also don't like the idea of totally automated ordering rather than human cashiers.
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